Shipping policy

Shipping charges, when applicable, are shown at checkout or confirmed before fulfillment. Unless expressly stated otherwise in writing, the collector is responsible for shipping, crating, insurance, taxes, duties, customs charges, delivery, installation, and related third-party services.

Shipping and delivery timelines are estimates unless expressly confirmed in writing. Art R us coordinates in good faith with the collector and the authorized carrier or service provider.

If an order arrives with visible damage, please notify Art R us promptly and, when reasonably possible, within 48 hours of confirmed delivery. Include photographs of the artwork, packaging, shipping label, and visible damage, and retain all packaging while the carrier or insurer reviews the claim.

For shipping questions, contact info@artrus.com or 239-600-9466 before purchase.